Privacy Policy

Welcome to CompAlliance’s web and mobile applications. The purpose of this Privacy Policy is to clearly describe to you, as a visitor to what kind of information we may gather about you, how we might use that information, where we might disclose it, and what choices you have regarding our use of that information. It also informs you how to correct any inaccuracies about the information we have. We are committed to treating your information with care and managing our web and mobile sites compliant with the law.

What type of Information do we collect?

Our site automatically gathers certain usage information like the number and frequency of visitors to our web site. For example, we collect information about you and your use of this web site by using “cookies.” “Cookies” are data that we transfer to your computer’s browser that allows us to know when you visit our site and the activities you conduct while on our site. Information that may be collected includes your home server domain name, e-mail address, files downloaded, search engine used, web browser, date and time of the visit, and information about the pages on the site that you access. It can then better serve you when you return later. The cookie does not extract Personal information.

Also, we may collect “personal information” about you through information you submit on our website or from healthcare providers, insurers, employers, insurance support organizations and other service providers. “Personal information” (or PI) is information about you that is obtained in connection with providing you and your employer or insurer with a product or service.  For example, to provide our services we receive information from your applications and forms (including through our website), medical providers, insurers, third party administrators, employers, insurance support organizations and other service providers.

How do we use this information?

We do not share information about your individual visits to our site, such as your name, address, e-mail address or telephone number or any personal information with marketers of any product or service.  However, we may share information about you with companies for which we perform services, and which perform services for us. We may share for purposes of providing or receiving services, PI with medical providers, insurers, third party administrators, employers, and ancillary service providers. In addition, we may also share PI when otherwise required or permitted by law, such as with governmental or other legal authorities or pursuant to a court order or subpoena, or in special cases, if there is a physical threat to you or others.

When other companies help us conduct business, we expect them to follow applicable privacy laws. We do not authorize them to use or share PI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

Links to other websites

This web site contains links to other sites. Please be aware that CompAlliance is not responsible for the privacy practices or any other practices or contents of such other sites. We encourage our users to be aware when they leave our site, and to read the privacy policies of every web site that collects personally identifiable information.

How is your information protected?

The confidentiality and security of your information is very important to us. Our internal confidentiality and security policies limit access to your personal information to only those who need it for purposes of the services we provide or are provided to us. Access to our company offices are through a locked entrance and the information on our computer systems is encrypted and stored on cloud-based servers. We train our staff on our privacy and security policies annually. Whenever new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. We also provide updates and reminders in our employee newsletters regarding privacy and security policies. We have developed disaster recovery plans and test our system integrity regularly. Keep in mind, that despite these efforts no security system can be perfect.

Please be advised, the confidentiality of any communication, information or other material transmitted to or from us via this website or by email cannot be guaranteed, as it may be accessed and viewed by other internet users, if not encrypted. Accordingly, CompAlliance is not responsible for the security or confidentiality of information being transmitted via the internet, the World Wide Web or other global computer networks. CompAlliance will have no liability for disclosures of PI due to errors in transmission or unauthorized acts of third parties.

Obtaining a Copy of Information

You can inspect and obtain a copy of certain PI. We may charge a fee for the costs of copying, mailing, labor, and supplies related to your request. We may deny your request to inspect or copy in some situations. You may ask us to amend your personal information if you believe it is incorrect or incomplete. You must provide us with a reason that supports your request. We may deny your request if the information is accurate, or as otherwise allowed by law.

To make a request for the PI we have about you or to amend such PI, please write to us at:

CompAlliance Managed Care, LLC
6700 Antioch Road, Suite 460
Merriam, KS 66204

If you have any questions about the security of our web site, please contact us via phone numbers posted in other locations on the website and you will be connected with the person most able to assist you. If we change our Privacy Policy, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.