Fukoku Mutual Life Insurance in Japan is about to replace claim adjusters with a software robot from IBM. The computer will scan hospital records and other documents to determine insurance payouts, factoring injuries, patient medical histories and procedures administered. Could that be the future of case management? Manufacturing jobs [...]
I was reading an article today in the New York Times titled, "Rude Doctors, Rude Nurses, Rude Patients". In this article they refer to a study on Rudeness and Medical Team Performance in a NICU. The findings were interesting. Rudeness has robust, deleterious effects on the performance of medical teams. [...]
I was reading a blog post today by Mark Pew on Overcoming with Community . Mark talked about the isolation addicts usually are in while in the throes of their addiction. Mark advocated for all of us to be community for these troubled individuals. I believe in the positive benefits [...]
The first time I heard of the term Double V, was while reading the book, Hidden Numbers, the story of the black female mathematicians that worked for NACA (later NASA) during WWII - helping to design safe airplanes for the war effort. The Double V referred to a [...]
I am not referring to discussing sensitive topics such as the upcoming inauguration or religion. Rather, I am referring to obtaining an honest and accurate drug and alcohol usage history from the injured worker, or your patient. When I was in nursing school we were taught when asking how [...]
I have read multiple blogging prognosticators discussing their predictions for workers' compensation in 2017. Some funny, some serious. Just ask my husband, I always have to either have the last word or at least make sure my opinion is also included in any discussion. So here goes with my [...]
I attended a webinar yesterday on trends to watch for in workers' compensation and one of the themes was about sharing the impact we as companies in this industry make on society and being proud of the job and services we perform. I was always taught as a youngster [...]
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TALKING TO PATIENTS ABOUT SENSITIVE TOPICS As the opioid epidemic and its aftermath continues to run its course, the federal government is beginning to take notice and more importantly, action. At the National Prescription Drug Abuse and Heroin Summit last week in Atlanta a surprise visitor, President Obama attended [...]
I have been in the occupational health/case management field for over 30 years. When I first started, carpal tunnel surgery required hospitalization at least overnight and if you wanted to send information quickly you used one of those new-fangled facsimile machines (but only if you got permission to send it [...]
